Who is mediation for?

Organisations

From large businesses, universities, schools, not-for-profits to local community organisations mediation is used where the preservation of relationships is important. Restoring trust and resolving the dispute is the goal.

Complaints in the workplace or organisation can be a marker for deeper systemic issues. Smart teams are using unfortunate instances of sexual harassment, discrimination and bullying as opportunities for future prevention.

Our mediation works with the complainant to preserve relationships, be cost and time effective and produce self-determined outcomes owned by the parties.

Complainants

Violet Co creates a neutral buffer between the individual complainant and the organisation. Our mediators are trauma informed, cross-culturally competent and diverse.

We can help to restore confidence and trust between parties whilst getting to the heart of the issue.

What is the process?

Step 1: Introduce the impartial mediator to the Organisation and the complainant to establish a safe space and create a mediation agreement.

Step 2: Intake assessment to understand the parties, the source of the dispute and context. Using a trauma informed approach we then recommend the next steps for mediation.

Step 3: Mediation is conducted in a neutral space - our offices, online, over the telephone or a blend of each. The the parties to discuss the issues that have brought them to mediation. Parties will be supported to create an agenda for the mediation with each issue, options and solutions being discussed one at a time.

Step 4: Resolution and a documented agreement. If an agreement can not be reached further mediations or referrals can be arranged.